Shipping Policy
1. Shipping Locations
We deliver across Ghana.
International shipping is not available at this time.
2. Processing Time
Orders are processed within 1-3 business days after payment confirmation.
Custom or personalized orders may require additional processing time.
3. Delivery Time & Charges
Estimated delivery time: 3-7 business days within Ghana.
Shipping fees vary based on your location and will be displayed at checkout.
4. Tracking Information
Once your order is shipped, a tracking number (if available) will be sent via email.
5. Delays & Issues
Shipping delays due to weather, customs, or unforeseen circumstances are beyond our control.
If your order is delayed beyond the estimated time, please contact us at info@stylofygraph.com.
Return & Refund Policy
1. Return Eligibility
You may return items within 7 days of receiving your order if:
The item is damaged, defective, or incorrect.
It is unused, unworn, and in original packaging with tags attached.
Final sale, personalized, or hygiene-related items (such as earrings) cannot be returned.
2. Return Process
Email info@stylofygraph.com with your order number, reason for return, and product images (if applicable).
Once approved, we will provide return instructions.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Refund Policy
Refunds are processed within 7-10 business days after we receive the returned item.
Refunds are issued via the original payment method.
Shipping fees are non-refundable unless the return is due to our error.
4. Exchanges
We offer exchanges for defective or incorrect items.
If your desired item is unavailable, a refund or store credit will be issued.
Contact Us
For shipping, returns, or refunds, reach out to: info@stylofygraph.com